BEAT81 is a fitness tech startup from Berlin revolutionizing the way people get fit. We bring together the power of music, community, and cutting-edge technology to create unforgettable indoor cycling workout experiences. We pride ourselves on providing our members with high-energy sessions that boost their motivation and inspire them to reach their fitness goals. Join us on our mission to create lasting wellbeing!
ABOUT THE ROLE
We are seeking a passionate, service-oriented and positive Front of House (FOH) staff member with a love for health and fitness for our BEAT81 indoor cycling studios in Düsseldorf, dedicating between 15 and 25 hours/week to delivering exceptional service and unforgettable customer experiences.
Provide high-level customer service and exceptional hospitality to BEAT81 customers
Assist with check-ins, class bookings, and membership inquiries
Give new customers introductions for the bikes and provide detailed information about our workout concept such as heart rate technology and the afterburn effect
Handle customer issues and concerns in a positive, proactive and timely manner
Work closely with the instructors and other FOH staff members to ensure smooth studio operations
Uphold company policies and procedures to ensure a safe and inclusive environment for all members
Maintain a clean and organized front desk and lobby area
Assist in daily studio and bike tasks
Maintain a positive attitude and take initiative
Ability to handle multitasking in a fast-paced environment
Excellent communication skills enable you to connect with a wide rage of personalities
Strong organizational abilities and attention to detail
Your positive, outgoing and can-do attitude is contagious
Ability to work a non-traditional schedule such as weekends, early mornings, midday shifts, and late evenings
Fluent German proficiency is a must, and English language skills are a plus
Previous customer service experience is a plus
Join our passionate and international team united by care and trust for one another
Contribute to a vibrant fitness community, making fitness accessible to everyone and empowering individuals to achieve their best selves
Enjoy flexible working hours
Participate in regular team events like summer parties, community events, and raves
Gain unlimited access to BEAT81 workouts, ensuring your journey to becoming a fitter you, is guaranteed
If you're ready to be part of a team that's reshaping the fitness industry, we want to hear from you! BEAT81 is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join the fitness revolution with BEAT81 - the ultimate group workout experience that combines technology and expert coaching to help people achieve their health and fitness goals. Our fitness program is not only interactive and intelligent, but also incredibly exciting. Join us today and see how we help people Sweat Smarter Together!
Already working at BEAT81?
Let’s recruit together and find your next colleague.